Intelligent Customer Interaction Report
ICI Report
How Voice and AI will Change the World
We have reached a point of major change in the field of customer interaction. We are rapidly entering the individual age. After the period of mass marketing, it’s now again about the individual customer.
The research document ‘Intelligent Customer Interaction: How Voice and AI Will Change the World!’ explains how fundamental these developments are, the impact they will have, and the opportunities they offer.
How Voice and AI will Change the World!
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The "Intelligent Customer Interaction" research document is brought to you by Achmea, Currence, Thuiswinkel.org and Customer Journey Experts.
